Returns and Refunds

Updated October 3, 2026

Made-to-order products

We do not offer change-of-mind returns or exchanges, including when you select the wrong size or color, except where required by law. Please review the size guide before ordering.

Damaged, defective, or incorrect items

Email lamab3056@gmail.com within 30 calendar days of delivery with your order number and clear photos of the problem. We will review eligible manufacturing errors, damage, or incorrectly fulfilled items for a free replacement or refund. For multiple affected items, include a photo showing them together. Do not send items back unless we request it; defective items generally need no return.

Print variation

Minor print-position differences within Printify’s 0.5-inch tolerance are not normally defects. This does not limit your statutory rights.

Missing shipments

Contact us promptly if delivery is overdue. Printify’s missing-delivery claims may qualify after 30 calendar days for domestic US or regional EU shipments, or 45 days for international shipments, with reporting within the following week. We will investigate with the provider.

Refunds and cancellations

Approved customer refunds are processed through the original checkout payment method; your provider’s processing time may vary. Contact us immediately to request cancellation or a change. These requests cannot be guaranteed after production starts.

Your legal rights

Nothing in this policy excludes mandatory consumer rights or remedies. Where local law grants cancellation, return, or refund rights, those rights take priority.